PRIVACY

 

PRIVACY POLICY

Tradestreet Holdings Ltd of Tallinn, Republic of Estonia (“Tradestreet Holdings Ltd,” “we,” “us” or

“our”) highly esteems your privacy, and we are dedicated to ensuring the safety of your personal information. To achieve this goal, Tradestreet Holdings Ltd has launched and provides a Service which offers our clients (“users” or “customers”), depending on their prior registration, and access to certain simulated financial assets on an online trading system (the “Platform”) which is accessible through the website www.tradestreet.io (the “Site”). The Platform is designed to automatically match trade orders with open orders from other registered users over the Platform. In addition to the matching and the trading opportunity provided on the Platform, it also renders digital wallet services to duly registered Account holders, giving them the permission to store simulated or virtual financial assets which will be traded over the Platform.

This Privacy Policy describes how we collect information, how we use and disclose the information collected and to lay out the principles on which we will process your personal information when you: 

  • access the Site and use the Services or Platform (notwithstanding where you access or use them from);
  • create or open an account about our Platform (“Account”); and
  • apply for, use or receive any related services that we render pertaining to the Platform, including simulated financial assets swap and digital wallet services (the “Services’).

 

This includes any information that you may supply for and in connection with our updates, newsletters, events and other promotional and marketing communications.

The revised Privacy Policy has integrated elements from the General Data Protection Regulation (GDPR) as we comply with its rules concerning the processing of personal

information within the European Economic Area (EEA).

INFORMATION CONTROLLER

Tradestreet Holdings Ltd as defined above is the information controller and hence,

responsible for your personal information. We have chosen a designated information protection officer who is saddled with the responsibility of overseeing questions about this Privacy Policy and our general processing activities.

LINKS TO THIRD-PARTY WEBSITES

Our Site may contain links to various third-party websites, applications and plug-ins.

Clicking on those links or accepting those connections may grant permission to third parties to access or collect some information about you. Please be informed that we do not exercise any control over any third-party website, and as such, we are not

responsible for their privacy statement, notices or policies.

 Therefore, we advise that you read the privacy policy of any third-party website before proceeding to use such website.

 

INFORMATION TRADESTREET HOLDINGS LTD COLLECTS

We want our users/customers to be aware of the information we collect when you create an Account and use Tradestreet Holdings Ltd Services.

  • Information you submit to us during account creation

When you create a Tradestreet Holdings Ltd Account, you provide us with certain personal information that includes your contact information (e-mail address) and log-in details (username and password). You may decide to include your phone number for SMS or Google Authenticator account to be used for 2FA verification for improved security services. 

  • Information we collect when verifying your user identity 

To conform with global industrial standards including Know-Your-Customer (KYC), Anti-Money Laundering (AML), and Counter Terrorist Financing (CTF), Tradestreet Holdings Ltd requires user accounts to undergo user verification authentication This requires collecting formal identification details. 

  • Information we obtain as you use our Services and Platforms 

Usage Information 

Through your use of our Platform, we monitor and collect tracking information related to your usage. This information includes access date & time, unique device identifier, operating system, IP address and browser type. We may directly obtain this information, or we may obtain it through relevant third party services. This usage information helps us to sustain our systems and to ensure that our interface is accessible (and available) for users across all platforms and can offer help during criminal probing.

Transaction Information 

For all user accounts, we collect transaction information. This ranges from deposit snapshots, account balances, withdrawals, trade history, order activity, Account performance to distribution history. Transaction information is monitored and evaluated for suspicious trading activity to counter fraudulent activity, and legal case resolution. 

 

REASON FOR COLLECTING INFORMATION

To provide and sustain our Services

We use the information collected from users to render our Services and authenticate user identity.

We use the IP address and unique device identifiers stored in cookies to help us validate your identity and provide our Service. Given our legal responsibilities and system requirements, we cannot offer you our Services without information such as contact information, identification information and transaction-related information.

To protect our users

We engage the use of the information we collect from users to protect our Platform users and our database. We use IP address and cookie data to protect users against automated abuse such as phishing, spam and Distributed Denial of Service (DDoS) attacks.

We evaluate trading activity to detect any dubious behaviour early to prevent potential fraud and loss of funds to bad players.

 

To conform to regulatory and legal requirements

Our utmost regard and respect for the privacy and security of the information you store with Tradestreet Holdings Ltd lead to our approach to conforming to regulations, governmental requests and user-inspired inquiries. We will not share or disclose the user’s personal information to third party sources without proper review from our legal support team and/or prior written consent from the user.

 

To evaluate Site performance

We continuously measure and analyse information to understand how our Services are being utilised. This evaluation activity is carried out by our analytics team to continually enhancing our Platform’s performance and to settle issues with the user experience.

We continuously evaluate our systems’ activity information and communications with users to look for and quickly resolve problems.

 

To commune with you

We use your personal information such as email address to converse or commune with users directly when providing customer service on a ticket or to keep users aware of Account activity, transactions, and security. Without processing your personal

information for verifying each communication, we may not be able to respond to your submitted inquiries, questions and requests. All direct communications with us are kept strictly confidential and reviewed internally for quality control and accuracy.

 

To implement our Terms and Conditions and other contracts

It is important for our users and us that we continually review, investigate and prevent any potentially illegal or prohibited activities that breach our Terms and Conditions. For the benefit of our users, we carefully enforce our contracts with third parties, and we vigorously examine cases of breaches of our published Terms and Conditions.

Tradestreet Holdings Ltd retains the right to terminate the offer of our Service to any user involved in actions that violate our Terms and Conditions.

 

HOW WE PROTECT USER INFORMATION

We have put in place several reasonable security measures to ensure that your

information is well protected. Our information security measures include, but are not limited to Secured Sockets Layered (SSL) encryption technology, PCI scanning, pseudonymisation, private information access restrictions, and strict physical access controls to structures and files. Despite our efforts to, please be informed that it is

impossible to guarantee 100% secure information transmission over the internet or method of electronic storage. As such, we request that you seek to understand your

responsibility to take safety precautions to protect your personal information independently.

If you suspect or believe that your personal information has been compromised, particularly Account password, kindly lock the Account and contact our customer support promptly.

  

Contacting Us

We are dedicated to honouring your freedoms and rights. If you have any inquiries concerning our Services, Terms and Conditions and this Privacy Policy, kindly contact us at the address given below

Contact E-Mail:      support@tradestreet.io