Terms & Conditions
TERMS AND CONDITIONS
DISCLOSURE OF RISK
By Accessing Or Using Any Tradestreet Holdings Ltd Services, You Are Of Your Own Accord Deciding To Be Involved In Complex And Risky Financial Deals. In This Regard, You Are Acknowledging That You Are Aware Of The Several Risks And Complications That Accompanies The Use Of These Services And With Engaging In Dealings In Cryptocurrencies, Including But Not Limited To, Risk Of Technology Malfunctions (including Problems With The Blockchain System), Financial Loss, And Hacking. Tradestreet Holdings Ltd Works Reasonably Hard To Make Available A State-of-the-art Security And Systems. Despite All These Efforts, Certain Glitches And Risks Cannot Be Totally Avoided, And If Such Glitches Or Risks Occur In The Process Of Your Use Of The Tradestreet Holdings Ltd’s Services, Including Technical Issues With Trading Or Depositing Cryptocurrencies, It May Take Days, Weeks, Or Months To Correct Or Resolve The Issues, While Some Issues May Not Be Corrected Or Resolved At All. By Accepting And Agreeing To The Following Terms And Conditions, You Accept That Tradestreet Holdings Ltd Is Not Liable For The Above Mentioned Issues And Risks, And You Willingly Agree And Accept Such Risks When You Chose To Participate In Cryptocurrency Dealings On The Tradestreet Holdings Ltd Platform.
REVISION OF THESE TERMS AND CONDITIONS
Tradestreet Holdings Ltd may revise or modify these Terms and Conditions by posting notice of such changes, such as by sending you an e-mail, sending a notification through the Service, or by updating the “Date of Last Update” attached to the top of these Terms and Conditions. By accepting, or ticking the checkbox or clicking on “I Agree” button made available with the revised Terms and Conditions, or even by continuing your access and use of the Site and Services, you represent your acceptance and agreement to the revised Terms. If you do not accept or agree to the revised Terms, you must stop accessing and using the Site and the Services.
Tradestreet Holdings Ltd admonishes you to frequently read through the Terms to ensure your comprehension of the Terms and Conditions that wholly applies to your access and use of the Site and Services. If you have any inquiry about the Site and the Services, kindly contact our Customer Service team.
The Services offered by Tradestreet Holdings Ltd is exclusively meant for users who are above 18 years of age and who meet up with the standards described in these Terms. If you access or use the Site and the Services provided, you warrant and represent that you:
i. are of legally approved age to enter or form a binding agreement;
ii. are not located or domiciled in the United States or China;
iii. have not been formally removed or suspended from using our Services;
iv. are not on the U.S. Commerce Department’s Denied Persons List; v. are not marked as a “Specially Designated National” by the Foreign Assets Agency; and
vi. have absolute power and authority to enter into a contract and consent to these Terms and Conditions.
You are prohibited from using the Services if you are domiciled in, located in, or you are a native of the United States or China. You are prohibited from using the Services if you are domiciled in, located in, or you are a citizen of any state, territory, country or jurisdiction that has been restricted by the United States, or if you are on any economic or trade sanctions lists, or if you are prohibited or restricted from involving in any form of trade by the European Union, Hong Kong Customs and Excise Department, Hong Kong Monetary Authority, Office of Foreign Asset Control or any other administrative or law enforcement agencies.
You are prohibited from using the Services if you are domiciled in, located in, or you are a nativeof where you access, and use of the Service would be a breach of the applicable law and thus, considered as illegal. You warrant and represent that you are not a resident or citizen of any such state, territory, country or jurisdiction and that you will not use any of the Services in any of the places mentioned above, and that you are not on any economic or trade sanctions list. You are prohibited from using the Services if you are located in or a resident or citizen of any jurisdiction where Tradestreet
Holdings Ltd has determined, at its exclusive discretion, to restrict the use of its Services. Tradestreet Holdings Ltd may activate controls to limit access to the Services from any jurisdiction prohibited in compliance with this section. Hence, you agree to comply exclusively with this section even if Tradestreet Holdings Ltd’s techniques to prevent the use of the Services are not optimally effective or can be easily boycotted.
Creation of Account and Security
To use any of the Services we offer, there is a need for you to create and maintain an account on our Platform. For you to create and maintain your Tradestreet Holdings Ltd Account, or maximise functions on your Tradestreet Holdings Ltd Account, you will be mandated to provide Tradestreet Holdings Ltd with necessary information and documentation, including the information and documentation necessary for the verification of your identity and other screening procedures explained in the section below. You will:
i. provide accurate and complete information; ii. create a login details (username and password); iii. duly update any information you have submitted so that the information is accurate and complete at all times; iv. uphold the security of your Tradestreet Holdings Ltd Account by ensuring the safety of your log-in details from unauthorised persons; v. duly notify Tradestreet Holdings Ltd in case of any suspected unauthorised access or use of your Tradestreet Holdings Ltd Account; and vi. be responsible for all activities that took place under your Account, and accept all risks that may occur as a result of unauthorised access to your Tradestreet Holdings Ltd Account.
IDENTITY VERIFICATION FOR USERS
The information we request for identity verification may include, but not limited to: full name, contact information, e-mail address, telephone number, date of birth, government-issued ID, username and other information collected while creating an Account. In providing this necessary information, you warrant and represent that it is accurate and correct. Furthermore, you must confirm that the information is complete, truthful and promptly updated when changes are made. If we suspect that any
information you provide is untruthful, wrong, incomplete or outdated, Tradestreet Holdings Ltd shall possess the right to send a notification to you to request for immediate corrections, remove the affected information directly and, if necessary, terminate your access to and use of the Service or some sections thereof. You shall be exclusively responsible for any expenses or loss incurred during your use of the Tradestreet Holdings Ltd Service if you cannot be contacted using the contact information you submitted. You at this moment accept and agree that you are responsible for keeping all your information accurate and up-to-date in case of any changes.
BY CREATING AN ACCOUNT ON THE PLATFORM, YOU HEREBY AUTHORIZE TRADESTREET HOLDINGS LTD TO MAKE INQUIRIES (DIRECTLY OR INDIRECTLY, THROUGH THIRD PARTIES), THAT TRADESTREET HOLDINGS LTD CONSIDERS NECESSARY FOR YOUR IDENTITY VERIFICATION OR PREVENT YOU AND/OR TRADESTREET HOLDINGS LTD AGAINST FINANCIAL CRIMES INCLUDING BUT NOT LIMITED TO FRAUD, AND TO TAKE REASONABLE ACTIONS DEEMED NECESSARY BY TRADESTREET HOLDINGS LTD BASED ON THE OUTCOME OF SUCH INQUIRIES. YOU ALSO ACKNOWLEDGE AND ACCEPT THAT YOUR PERSONAL INFORMATION MAY BE SHARED OR DISCLOSED TO FRAUD PREVENTION, CREDIT REFERENCE OR ANY FINANCIAL CRIME AGENCIES AND THAT THESE AGENCIES MAY PROMPTLY RESPOND TO OUR INQUIRIES IN FULL.
Subject to your continued adherence with these Terms and Conditions, Tradestreet Holdings Ltd provides you with limited, revocable, non-exclusive, royalty-free, non-transferrable and non-sub licensable license to access and use the Services on your internet compatible device strictly for your personal use only. You are prohibited from using the Services for any commercial activities or resale purposes including to trade on behalf of another person or corporate body. All such use is prohibited in all manners, and it shall be considered as a material breach of these Terms. The formatting, content layout and features of access permissions for the Services shall be according to the specifications of Tradestreet Holdings Ltd in its exclusive discretion. All rights not explicitly granted in these Terms and Conditions are at this moment reserved.
Similarly, you are at this moment restricted from using the Services in any way that is not exclusively and unambiguously specified in these Terms and Conditions.
These Terms and Conditions offers only limited permission to access and use the Services. Appropriately, you at this moment consent that Tradestreet Holdings Ltd transfers no intellectual property or ownership claim in/to the Services or any Tradestreet Holdings Ltd intellectual property to you or anyone else about your use of the Services. All user interfaces, texts, graphics, visual interfaces, sounds, photographs, artwork, logo, computer code (HTML inclusive), software, programs, information, products and documentation, as well as the structure, design, coordination, pattern, selection, expression (“look and feel”), and the model of arrangement of the content contained or offered through the Services are owned, controlled and licensed exclusively by Tradestreet Holdings Ltd or its subsidiaries, parent(s), members or licensors.
When you use the Services, you consent to observe the following:
i. All the activities carried out by you during the use of the Services will be according to the requirements of the relevant laws, guidelines, regulations, as well as the various statutes of Tradestreet Holdings Ltd;
ii. Your use of our Services will not violate any public interests, ethics or other person’s legitimate interests, including taking any action that would disrupt, interfere with, impede, inhibit, or negatively deter other Users from using the Services:
iii. You consent not to use the Services to carry out market manipulation exercise (such as wash trading, pump and dump programmes, self-trading, spoofing, front running, quote stuffing, and layering regardless of whether prohibited by law);
iv. You may not edit, alter, reproduce, copy, duplicate, download, store, further transmit, transfer, disseminate, disassemble, broadcast, post, publish, remove or change any proprietary labels or notices, license, sublicense, sell, rent, lease, frame, mirror, private label, grant a security interest in, create derivative works of, decompile, reverse engineer, or otherwise exploit the intellectual properties, or any other right without Tradestreet Holdings Ltd’s express written permission.
v. You are prohibited to:
1. use any “page scrape,” “spider,” “deep-link,” “robot,” or any other automatic technique, program, algorithm, script, methodology or device, or any equivalent manual procedure, to acquire, access, monitor or copy any aspect of the intellectual properties or attempt to reproduce or circumvent the presentation or structure of the Services to attempt to obtain, or obtain documents, materials or information through any method not expressly made available through the Services;
2. attempt to forcefully gain access to any aspect or section of the Services or any other networks or systems connected to the Tradestreet Holdings Ltd server or any services provided via the Services, by password “hacking,” “mining” or any other prohibited or illegitimate method;
3. scan, probe or test the integrity of the Services or any network connected to it, nor violate the authentication or security measures on the Services or any network connected to the Services; 4. trace, reverse, attempt to trace any information about any other user of the Services;
5. take any step that will possibly impose a disproportionately or unreasonably large load on the facility of the Services or Tradestreet Holdings Ltd’s systems or networks or those connected to it;
6. use any software, device, or scheduled program to inhibit the normal function of the Services or any financial dealings conducted via the Services, or with any other individual’s use of the Services;
7. impersonate a person, forge headers, or manipulate identifiers to camouflage your true identity or the origin of your messages or communications you send to the Services; or
8. illegally use the Services.
By using the Services, you consent that Tradestreet Holdings Ltd shall possess the right to examine and probe any breach of these Terms and Conditions, exclusively determine whether you have breached the Terms and Conditions, and take appropriate actions in compliance with the applicable rules without seeking your prior consent. Instances of such actions include, but are not limited to:
● freezing your account
● block and close order requests
● report cases to appropriate authorities
● posting the alleged breaches and actions taken
● deleting any information published that is in breach of these Terms and Conditions
SERVICE AND ORDER FEES
● Service Fees
You consent to pay Tradestreet Holdings Ltd the Service fees defined in our fee page which may be reviewed from time to time in Tradestreet Holdings Ltd’s exclusive discretion. Any such reviewed fees will apply directly to any transactions or trades that take place after the effective date of such reviewed fees. You authorise Tradestreet Holdings Ltd to deduct any amount from your Account for any applicable taxes you owe under these Terms and Conditions.
Upon placing a request to start a trade using the Services or the Platform(an “Order”), your Account will be updated to display the open Order and your Order will be added to Tradestreet Holdings Ltd’s record for matching with Orders from other Users. If all or any aspect of your Order is matched with another User, the Services will carry out an exchange (a “Trade”). Upon successful completion of the Trade, your Account will be updated to reflect that the Order has either been closed due to successful completion or updated to reflect any partial fulfilment of such Order. Orders will remain open until successful execution or cancellation in compliance with subsection below. For purposes of effectuating a Trade, you permit Tradestreet Holdings Ltd to take preliminary control of the Digital Currency that you are selling off in the Trade.
You are permitted to cancel an Order initiated through the Services if such cancellation happens before the Order has been matched with an Order from another user. Once your Order has been matched, you may not withdraw, change, or cancel the permission given to Tradestreet Holdings Ltd to execute such Order. If an Order has been partially matched, you are permitted to cancel or terminate the unmatched portion of the Order until the unmatched portion has been matched. Tradestreet Holdings Ltd retains the right to deny any cancellation request connected with an Order after such Order has been submitted. If you have an inadequate amount of Digital Currency in your Account to execute an Order, Tradestreet Holdings Ltd may cancel or terminate the entire Order or may execute a partial Order that can be covered by the amount Digital Currency in your Account (in each case after deducting any fees payable to Tradestreet Holdings Ltd in connection with the Trade as described in subsection (Fee)above.
LIMITATION OF LIABILITY AND DISCLAIMER OF DAMAGES
TO THE FULLEST SCOPE PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCE SHALL TRADESTREET HOLDINGS LTD, ITS SUBSIDIARIES AND THEIR RESPECTIVE DIRECTORS, MEMBERS, OFFICERS, EMPLOYEES, SHAREHOLDERS, AGENTS, ATTORNEYS, REPRESENTATIVES, CONTRACTORS OR SUPPLIERS BE RESPONSIBLE FOR ANY INCIDENTAL, DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, PUNITIVE OR SIMILAR LIABILITIES OR DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF INFORMATION, DATA, PROFITS, REVENUE OR OTHER BUSINESS OR FINANCIAL REWARD) ARISING OUT OF OR AS A RESULT OF OR IN CONNECTION WITH THE SERVICES, ANY PERFORMANCE OR NON-PERFORMANCE OF THE PLATFORM OR SERVICES, OR ANY OTHER PRODUCT, SERVICE OR OTHER ITEM OFFERED BY OR ON BEHALF OF TRADESTREET HOLDINGS LTD AND ITS SUBSIDIARIES, WHETHER UNDER CONTRACT, TORT, STATUTE, STRICT LIABILITY OR ANY OTHER THEORY EVEN IF WE HAS BEEN WARNED OF THE LIKELY OCCURRENCE OF SUCH DAMAGES OR LOSS EXCEPT TO THE EXTENT OF A FINAL JUDICIAL PROCEEDING THAT SUCH DAMAGES WERE AS A RESULT OF TRADESTREET HOLDINGS LTD’S FRAUD, GROSS NEGLIGENCE, WILLFUL MISCONDUCT OR DELIBERATE BREACH OF LAW. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF INCIDENTAL OR EXCLUSION OF CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. NOTWITHSTANDING THE FOREGOING, IN NO CIRCUMSTANCE WILL THE LIABILITY OF TRADESTREET HOLDINGS LTD, ITS SUBSIDIARIES AND THEIR RESPECTIVE DIRECTORS, MEMBERS, OFFICERS, EMPLOYEES, SHAREHOLDERS, ATTORNEYS, AGENTS, SUPPLIERS, REPRESENTATIVE OR CONTRACTORS ARISING AS A RESULT OF OR IN CONNECTION WITH THE SERVICES OR PLATFORM, ANY PERFORMANCE OR NON-PERFORMANCE OF THE SERVICES, OR ANY OTHER SERVICE OR OTHER ITEM PROVIDED BY OR ON BEHALF OF TRADESTREET HOLDINGS LTD OR ITS AFFILIATES WHETHER UNDER CONTRACT, TORT, STATUTE, STRICT LIABILITY OR OTHER THEORY, EXCEED THE AMOUNT PAID BY YOU TO TRADESTREET HOLDINGS LTD UNDER THIS CONTRACT IN A TWELVE-MONTH PERIOD IMMEDIATELY PRECEDING THE CIRCUMSTANCE GIVING RISE TO THE LIABILITY CLAIM.
You consent to indemnify and hold Tradestreet Holdings Ltd and its subsidiaries, licensors, contractors, and their respective directors, staff, officers, and agents harmless from and against any and all actions, claims, investigations, proceedings, suits, demands, costs, damages and expenses (including reasonable attorneys’ fees, penalties or fines imposed by any regulatory body) arising as a result of or in connection with:
i. your conduct on or use of the Services,
ii. your violation or our enforcement of these Terms and Conditions, or
iii. your breach of any applicable regulation, law, or rights of any third party during your use of the Service.
If you are duty bound to indemnify Tradestreet Holdings Ltd, its subsidiaries, licensors, contractors and their respective directors, agents, officers or employees in compliance with this section, Tradestreet Holdings Ltd will possess the right, in its exclusive discretion, to monitor any proceeding or action and to evaluate whether Tradestreet Holdings Ltd agrees to settle, and if such is the case, on what terms.
TERMINATION OF AGREEMENT
● We discover unfamiliar activity in the Account;
● We find out unauthorised access to the Account;
● The Account is a focus of governmental injunction, criminal probe or other pending legal action;
● We are mandated to do so by a court of competent jurisdiction, or required by a government/regulatory authority;
In a situation whereby any of the aforementioned occurs, Tradestreet Holdings Ltd retains the right to terminate this contract by cancelling or deleting your Account effectively, and shall possess the right to permanently freeze the authorisations of the Account on Tradestreet Holdings Ltd and withdraw the connected Tradestreet Holdings Ltd Account thereof;
● after Tradestreet Holdings Ltd cancels or terminates its Services to you;
● you allegedly register or create an account as a Tradestreet Holdings Ltd user in another person’s name directly or indirectly;
● the information you submitted to us is inaccurate, untruthful, incomplete or outdated;
● when these Terms and Conditions are revised, you represent and warrant that you are unwilling to accept the revised Terms and Conditions;
● you request that the Services be cancelled or terminated; and
● any other situations where Tradestreet Holdings Ltd considers it necessary to terminate the Services.
In a situation whereby your Account is terminated, the Account and all transactional information mandated for the acceptable data retention requirements will be safely stored for a length of 5 years. Also, if there is an unfinished transaction at the time which the termination occurs, Tradestreet Holdings Ltd shall have the right to inform your counterparty of the situation at hand. You acknowledge and accept that a user induced account exit procedure (right to the erasure of personal information under GDPR or other equivalent regulations) will also be dependent on the termination process explained above.
If Tradestreet Holdings Ltd receives a notice stating that the funds in your Account are suspected of having been getting as a result of unlawful action, Tradestreet Holdings Ltd may, but not duty-bound to place an administrative lock-down on the funds and the Account. If such is the case, Tradestreet Holdings Ltd may continue the lock-down until the dispute has been resolved and the evidence of acceptable dispute resolution provided to Tradestreet Holdings Ltd and is deemed acceptable by Tradestreet Holdings Ltd. Tradestreet Holdings Ltd will not partake in such a dispute; neither will it interfere with the resolution of the dispute. You consent that Tradestreet Holdings Ltd will accept no responsibility for such hold, or for your failure to withdraw your funds or execute trades during the time of the lock-down.
Remaining funds after termination: except as clearly stated in the subsection below, once an Account is terminated, withdrawn or closed, all remaining funds (including liabilities and charges owed to Tradestreet Holdings Ltd) on the Account will be payable to Tradestreet Holdings Ltd. Upon payment of all accrued fees to Tradestreet Holdings Ltd (if any at all), the user will be provided with five business days to withdraw all funds from the Account.
Remaining funds after the termination of Account as a result of fraud, breach of these Terms and Conditions, or violation of the applicable law: Tradestreet Holdings Ltd takes full custody of the funds and user information which may be transferred to a government authority for investigation for fraud or breach of these Terms and Conditions.
NO FINANCIAL COUNSEL
Tradestreet Holdings Ltd is not your counsellor, stockbroker, intermediary, investment manager, agent, or financial advisor and has no fiduciary obligation or relationship to you regarding any trades, activities or other decisions you make while using the Services. No information or communication offered to you by Tradestreet Holdings Ltd is meant as or shall be construed or considered as, financial advice, investment advice, trading ideas, or any other reasonable counsel. All trades are automatically executed, depending on the parameters of your order instructions and in compliance with posted trade execution guidelines. You are solely liable for determining whether any investment, investment plan or related dealings is suitable for you depending on your personal investment goals, financial circumstances and risk acceptability. You should consult your tax or legal professional regarding your relative situation. Tradestreet Holdings Ltd does not suggest that or nominate any Digital Currency should be bought, earned, held or sold by you. Before deciding to buy, sell or hold any Digital Currency, you should carry out your investigations and consult your financial advisors before arriving at any investment decision. Tradestreet Holdings Ltd will not be held liable for the decisions you make to buy, sell, or hold a particular Digital Currency based on the information offered by Tradestreet Holdings Ltd.
COMPLIANCE WITH LOCAL LAWS
The user must adhere to the local laws regarding the proper usage of Tradestreet Holdings Ltd in their local jurisdiction. Users must also consider, to the extent of their local law all aspects of taxation (including the collection, withholding, reporting and remittance to the appropriate tax authorities). All users of Tradestreet Holdings Ltd and any of its Services accept and declare that their funds come from a legitimate source and in a lawful manner and are not proceeds of unlawful activities. Tradestreet Holdings Ltd maintains a good stance of cooperation with relevant law enforcement agencies globally and will not hesitate to take appropriate measures to seize, freeze, and terminate the Account and funds of users which are flagged by or investigated by a legal authority.
Kindly read this section carefully and thoroughly. This section contains a waiver of certain rights to establish legal injunctions, including as a class action for residents domiciled in the U.S or China,
Dispute Notification: Kindly contact Tradestreet Holdings Ltd first! Tradestreet Holdings Ltd wishes to attend to your concerns without leading to formal legal proceedings.
Before filing a dispute claim, you consent to try to settle or resolve the dispute informally by reaching out to Tradestreet Holdings Ltd first.
Consent to Arbitrate: You and Tradestreet Holdings Ltd consent to settle any claims connected to this Contract (including any inquiry regarding its existence, validity, termination of any services rendered and any representations made by us) via final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below. You consent first to give us a chance to settle any claims by reaching out to us as the set defined above. If we are not able to settle the dispute within 60 days of receiving your notice, you may seek further relief through arbitration as described below.
Procedure for Arbitration: Either you or Tradestreet Holdings Ltd may submit a dispute (after making reasonable efforts to settle such dispute in compliance with the subsections above) for final, binding settlement or resolution by arbitration under the Arbitration guidelines set forth by U.S. Arbitration, which are considered to be incorporated herein by reference. The language of all arbitration proceedings shall be and remain English, and the seat, or legal place, of arbitration,shall be Tallinn, Republic of Estonia.
Judgment on any arbitral verdict may be entered in any court of competent jurisdiction over the party (or the assets of the party) due and owing to such award.
Independent Parties: Tradestreet Holdings Ltd is an independent contractor and not your assistant in performing these Terms and Conditions. These Terms are not to be considered as a joint venture, evidence of an association, partnership or franchise between the parties.
Force Majeure: Tradestreet Holdings Ltd will not be responsible for any failure or delay to perform as mandated by these Terms and Conditions because of any reason or condition beyond Tradestreet Holdings Ltd’s control.
Severability: If any clause or portion of these Terms and Conditions are considered invalid, void or unenforceable, such invalidity, void or enforceability will not affect the other clauses of these Terms and Conditions, which will remain effective and in full force, and the invalid, void or unenforceable clause will be given an outcome to the maximum extent imagined.
Assignment: You are not permitted to transfer or assign your right to use the Services or any of your rights or duties under these Terms and Conditions without prior express permission from us. Tradestreet Holdings Ltd may assign or transfer any or all of its rights or duties under these Terms and Conditions, in wholly or partially, without prior notice or seeking your approval or consent
Waiver: The inability or failure of a party to enforce the performance of any clause will not affect that party’s right to mandate performance at any later time, neither will a
waiver of any violation or avoidance of these Terms and Conditions or any provision of these Contract shall construe a waiver of any subsequent violation or avoidance or a waiver of the clause itself.
THIRD-PARTY WEBSITE DISCLAIMER
Links to third-party websites from the Services do not represent our endorsement of any information or services rendered therein; neither does Tradestreet Holdings Ltd assures that the information on such website is accurate, correct and up-to-date. Furthermore, since Tradestreet Holdings Ltd exercises no control over the terms and conditions or privacy practices of third-party websites, you are advised in your interest to read and understand those policies carefully.